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Frequently Asked Questions

About Us

Question: What are Zayn & Zoey books about?
Answer: Zayn & Zoey books are put together to make learning concepts more interesting for young learners. They are also set in real life settings making the concepts relatable for children. It helps them see science in the working. Stories make the learning of factual information more enjoyable for children.

Question: What ages are they suitable for?
Answer: The books are written to cater to young learners between the ages of 3-8 years, but can be used for learners up to the age of 12 as well, to simplify their understanding of these concepts. Younger children can be read to, while older ones should be encouraged to read on their own.

Question: On what basis have you chosen the topics?
Answer: The topics have been selected after a detailed study of Indian as well as International curricula and methodologies implemented to teach the age group between ages 3-8 years.

Question: Can these books be used in schools?
Answer: These books can be used by individuals as well as in schools. Schools could use them to reinforce concepts taught in class as resource books. They could also be a part of the library catalog where students could come and explore learning on their own.

Question: Are we open to suggestions?
Answer: Yes, most certainly! If you have suggestions or ideas, our team will do our research on your concept and spring into action if we find there is a demand for it!

Question: Can teachers or parents write stories for Zayn & Zoey?
Answer: Yes! If you’re interested in writing for us, please email us a few samples on [email protected]

Orders, Shipping & Returns

Question: Is there any discount for bulk orders?
Answer: Please see the gifts (link) page for details regarding bulk orders.

Question: How long does it take to deliver the products?
Answer: We ship the products within two business days of receiving the order.

Question: Where can I track my shipment?
Answer: You will receive an email with shipping details once our shipping partner procieses the order.

Question: What are your shipping fees?
Answer: We have a fixed shipping fee of Rs. 75 for all orders in India.

Question: Do you ship internationally?
Answer: Please write to us at [email protected] to place an order for international shipping.

Question: What is your return and exchange policy?
Answer: We currently do not accept returns or exchanges for any products. If you receive a damaged product, write to us at [email protected] so that we can replace or refund the product.

Question: What is your cancellation policy?
Answer: You can cancel your order within 24 hours of placing the order. If the order has already shipped, we can still accept the cancellation but you will have to bear the delivery charges

What are Zayn & Zoey books about?

Zayn & Zoey books are put together to make learning concepts more interesting for young learners. They are also set in real life settings making the concepts relatable for children. It helps them see science in the working. Stories make the learning of factual information more enjoyable for children.

What ages are they suitable for?

The books are written to cater to young learners between the ages of 3-8 years, but can be used for learners up to the age of 12 as well, to simplify their understanding of these concepts. Younger children can be read to, while older ones should be encouraged to read on their own.

On what basis have you chosen the topics?

The topics have been selected after a detailed study of Indian as well as International curricula and methodologies implemented to teach the age group between ages 3-8 years.

Can these books be used in schools?

These books can be used by individuals as well as in schools. Schools could use them to reinforce concepts taught in class as resource books. They could also be a part of the library catalogue where students could come and explore learning on their own.

Are we open to suggestions?

Yes, most certainly! If you have suggestions or ideas, our team will do our research on your concept and spring into action if we find there is a demand for it!

Can teachers or parents write stories for Zayn & Zoey?

Yes! If you’re interested in writing for us, please email us a few samples on [email protected]